Helping you make the most of your membership
The Membership Services Team are about to become your best friends. We are here to help make sure we as an organisation add value to your business throughout your membership. As your first point of contact for your queries, we will always know which direction to point you in, even if we can’t answer your question directly.
Having worked in the industry for as long as we can remember, we are all passionate about helping you develop successful businesses and will do all we can to keep you happy. It’s cheesy, but happy members = happy membership services team. And yes, we really do mean that.
How will the Membership Services team support you?
Guidance & Processes
Get help setting up your membership through systems training and introduction to our processes
Receive personalised support throughout your membership through your very own Membership Services Manager
Get the most value out of your membership through regular calls, visits and consultations on your business
Guiding You Through Set Up Processes
Whether you are setting up a brand new travel business or are transferring your existing company to us from another travel consortium, the Membership Services Team will help make the transition as smooth as possible. We will invite you to our offices to meet the teams that will add value to your business, as well as introduce you to our systems and processes. We will then be on-hand to answer any and all queries you have about getting your business off the ground.
Dedicated Membership Services Manager
Once you become a member, we will allocate a dedicated Membership Services Manager to support you throughout your membership. They will be your first point of contact for queries or advice, and guarantee you will always have somebody to turn to no matter what you need. Thanks to the scale and diversity of our existing members, we understand exactly what it takes to become a success in the travel industry, and will pass on our knowledge to help you achieve greatness. We’re also here to keep you up to date on the latest industry news and Group updates, so you’ll never miss a thing.
Regular Engagement & Consultation
Once you have joined the Travel Network Group, your dedicated Membership Services Manager will keep in regular contact through telephone calls, emails, networking events and visits to your offices or home. You can use this opportunity to update us on your business, and we will suggest ways in which our teams can further support your business goals. After all engagements, we will share out any questions amongst our teams and follow up on actions until you’re completely satisfied. So whether you need a brand new logo designed or have a query surrounding your ATOL licence, let us know and we’ll get it sorted.
Talk to us today
Discover even more benefits of your membership by speaking to our friendly recruitment team today. Call 0800 680 0707 / 01483 545783 or send us an email at firstname.lastname@example.org to get started.