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Meet the Team

Meet the Team

It's the people that make the place

In an industry that's all about realising the dreams of our customers, we're all about people at The Travel Network Group. It might be a cliche, but the saying 'it's the people that make the place' could not be more true to us.

We are a highly experienced, well-travelled and approachable team (if we do say so ourselves) and are always on-hand to support you, our members, no matter when or why you need us.

Every single member of our team has the passion, commitment and expertise to make your travel business a success.

Read more about our Directors and the teams they lead below, and if you like what you see, why not give us a call?

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Gary Lewis

Chief Executive Officer

Gary Lewis

"Our members constantly inspire us with their ability to innovate and adapt to change"

Gary became Chief Executive Officer of The Travel Network Group in January 2016, after working his way up from Operations Director to Managing Director of the Travel Trust Association. He’s got ultimate responsibility for delivering on our overall strategy and the day-to-day management of everything we do for our members.

He is well-known in the travel industry, having helped to develop the first ever CAA Franchise agreement, which then formed the basis of our ground-breaking T-ATOL solution.

Find out more about how Gary's team supports your business

Lisa Henning

Group Membership Services Director

Lisa Henning

"Ensuring we add value to our members' businesses is at the very heart of everything we do"

Lisa joined us in 2013 after a very successful career in travel. She has held numerous senior management positions across customer service, sales, commercial and operations, for some very well-known travel brands.

As Group Membership Services Director, Lisa looks after the relationships we have with our wonderful members. She also leads our teams involved in IT, the Search & Booking platform and our Independent Travel Experts homeworking division. Throughout her time here, she has made huge improvements to our customer service, having led implementation of our Institute of Customer Service (ICS) initiative.

Find out more about Lisa's Membership Services Team

Vim Vithaldas

Group Finance & Commercial Director

Vim Vithaldas

Vim is our Group Finance & Commercial Director, who looks after the team responsible for bringing the best commercial deals for our members. Vim has held a number of senior management positions across industries, including CEO and CFO.

Find out more about the benefits of Vim's Commercial Team

Alexis Coles-Barrasso

Group PR & Communications Director

Alexis Coles-Barrasso

Alexis started her Travel Network Group career in 2010 as a PR consultant, before we realised we just couldn’t live without her and invited her to be our Group PR & Communications Director! Today, she looks after all our PR activities as well as our Member and staff communications. She is also responsible for producing our spectacular conference, held every 18 months.

Before joining us, Alexis spent much of her career at Thomas Cook, where she held the role of Group Director, PR & Communications for 17 years. She is now one of the most experienced communicators in the travel industry, and we are very lucky to have her.

Find out more about the Community & Events Alexis supports